Privacy policy

Vaya Planet

At Vaya Planet, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian legislation.

1. Data Controller:

The data controller for your personal data is Alexia Talamvekos, founder of Vaya Planet. As a platform, we also work with partner organizations that may receive certain personal data, as necessary for the management of volunteer missions.

2. Types of Data Collected:

We collect the following information:

First name, last name
Email address, phone number
Date of birth
Information related to volunteer missions (choices, dates, etc.)

3. How Do We Use Your Data?

The collected data is used for:

Managing your registration for volunteer missions
Sending you information about missions and our services
Sending newsletters (with your explicit consent)
Improving our services and analyzing website usage to better meet your needs

4. Legal Basis for Processing:

We process your data based on:

The performance of a contract (managing your registration and mission)
Your consent (for sending newsletters)
Legitimate interest (for improving our services)

5. Sharing Data with Partner Organizations:

In the management of volunteer missions, some of your personal data may be shared with partner organizations. These partners are responsible for managing the missions and may have access to information such as your contact details or mission details. We ensure that these partners also respect the confidentiality of your data.

6. Data Retention Period:

We retain your data for a period of 3 years from your last interaction with us (e.g., the last completed mission or last registration). After this period, your data will be deleted unless legal obligations require us to retain it longer.

7. Your Rights:

You have the right to:

Access your data
Rectify your data if it is incorrect
Request the deletion of your data
Request the portability of your data
Object to the processing of your data or request its limitation

To exercise these rights, you can contact us at vayaplanet@gmail.com.

8. Data Security:

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

9. Cookies:

Our website uses cookies to improve the user experience. You can accept or reject cookies via the consent banner. We use the following types:

Essential cookies: necessary for the functioning of the site
Functional cookies: remember your preferences
Analytical cookies: help us analyze website usage and improve our services

You can manage your cookie preferences directly in your browser settings. If you disable certain cookies, it may affect some functionalities of the site.

10. Right to Lodge a Complaint:

If you believe that your rights have not been respected, you may file a complaint with the Belgian Data Protection Authority.

11. Online Dispute Resolution Platform:

The European Commission provides an online dispute resolution platform available at http://ec.europa.eu/consumers/odr/.
We are neither willing nor obligated to participate in a dispute resolution procedure before a consumer arbitration board.